MIDDLETON, Wis. — November 15, 2017 — Esker, a worldwide leader in document process automation solutions and pioneer in cloud computing, today announced its expanded collaboration with Food Connex, a food-management solution developed, programmed and supported by Integrated Management Solutions. The company will update its existing Esker fax server solution with Esker Cloud Fax Services.
Food Connex customers operate in the food and beverage industry, where fax remains a prevalent method of communication. Previously, this required Food Connex to manage traditional servers and fax modems, which became expensive and time consuming when adding new modems to servers. Even customer support was becoming a challenge, a cornerstone of the business that Food Connex was not willing to let fall to the wayside. As a software company and long-time Esker customer, the company desired a flexible on-demand solution with no hardware or maintenance requirements.
“Being able to rapidly bring products to market is extremely important, which is why moving to a cloud-based solution was critical to us,” Paul Hernandez-Cuebas, president of Integrated Management Solutions, explained. “As the only food application in the cloud, the integration of fax and email gives us a leg up.”