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Putting Pokémon GO to Practice: Catch All the EDI Orders

EDI OrdersWith more than 50 million downloads and counting, Pokémon GO is now the most popular game ever in the United States. From falling off cliffs to accidentally crossing the U.S. and Canadian border illegally, people are going to extreme lengths to “catch ’em all”.

In the end, it’s just a fun video game for people to catch imaginary Pokémon — unlike your very real EDI orders. What lengths does your company go to in order to catch those? Read more

Plug Efficiency Gaps and Pump Up Customer Service

It has been said time and time again: The cost of acquiring a new customer is substantially greater than retaining a current customer. In fact, research shows that it can cost 3 to 30 times as much to acquire net new business. So, what do you need to do to keep those customers? It’s no longer good enough to simply have a good product. You need to have that good product, offered at a cheaper price than competition, and differentiated by the extraordinary customer service that comes with doing business with your company.

efficiency gapsWhat are some things you can do to provide that extraordinary customer service? It is not uncommon for sophisticated companies to segment their customers. Utilizing a segmentation technique allows companies to deliver enhanced differentiation. According to Gartner: “Supply chain executives want to deliver the best experiences to customers and suppliers … from that point, customer segments can be created and differentiated services offered, such as ensuring excellence of on-time delivery for all products to key customers.” Read more

Esker Can Help Life Sciences Companies When Going Through Acquisitions Or Spinoffs

The Life Sciences field is always under pressure to stay above water due to cost pressures and related issues. Regardless, the outlook for this field is looking better, despite requiring constant technological advances to stay ahead. As your own life sciences company deals with these challenges, you’re perhaps faced with an acquisition to stay more relevant in your field.

Because your company has multiple complex layers, you’re probably not looking forward to having to consolidate everything into a new division. Doing all this on your own only risks making major errors that could catch up with you later.

The same could occur when forced to invest in new infrastructure because your current technology isn’t supported by the new partner. Read more

New Integration Value for Businesses Using Oracle’s JD Edwards EnterpriseOne Software

Recently, Esker announced the availability of an Oracle E-Business Suite connector for its AP on Demand standard application — developed to integrate seamlessly using Oracle standard communication methods.

Now, organizations using Oracle can get in on the benefits of an automated AP solution. Based on Esker customer results, AP automation can help businesses receive and enter invoices up to 65 percent faster, and lower processing costs by as much as 60 percent.

Jean-Michel Bérard, Esker’s CEO, spoke of the integration, “We are helping our customers maximize their JD Edwards EnterpriseOne investment with efficient and seamless solution integration — implementation is quicker, user adoption is enhanced and ROI is rapidly achieved.” Read more

Esker Q2 2016 Sales Activity Exceeds 14%

Cloud-Based Solutions Power a Record Second Quarter


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Esker Shortlisted for 2016 SaaS Awards

MADISON, WI – July 12, 2016 – Esker announced today that it is a finalist in the 2016 SaaS Awards Program in three categories: Best SaaS Product for ERP, Best SaaS Product for Business Accounting or Finance and Best SaaS Product for Management Accounting or Budgeting.

With awards for excellence and innovation in SaaS, the Software-as-a-Service Awards program received more than 200 entries from around the world, including companies located in the US, Canada, Australasia, UK and EMEA. 2016 is the inaugural year for The SaaS Awards program, which is partnered with the annual Cloud Awards. Read more

Esker Enables Complete Integration with Oracle® E-Business Suite ERP Solutions

Madison, WI — July 12, 2016 — Esker announced today the availability of a new solution integration with Oracle E-Business Suite. Esker customers can now receive supplier invoices directly in Oracle E-Business Suite Payables application. With paper and manual handling removed from the equation, companies can dramatically improve their workflow efficiency and staff productivity while providing full visibility and accountability from start to finish.

Esker’s accounts payable automation solution (AP) is built on standard Oracle E-Business Suite objects and communication methods, providing customers with a safe, seamless integration and offering IT departments the peace of mind they require during rollouts of new technologies. Companies can be up and running in just a few weeks and benefit from AP automation sooner rather than later. Read more

Extending Henry Ford’s Lean Manufacturing Concept into Your Order Processing Provides You with Better Customer Relations

lean manufacturingHenry Ford had a concept involving lean manufacturing, where he saw a need to eliminate unnecessary waste and have a tighter, more continuous flow in the production process. Like Mr. Ford, supply chain and customer service leaders today are finding they need a better way to improve on productivity and remove wasteful steps in their value chain. By extending lean manufacturing into your order processing today, this will give you better production speeds, more company savings and improve the customer experience without sacrificing quality service. With these on-demand and on-premises software solutions now available, they make more automated order management possible and these hidden customer service costs are greatly reduced. Read more

These Cases Show How The Right SOP Absorbs Growth Shocks

SOP Absorbs Growth Shocks
One thing that limits growth for companies is the inability to respond in a cost-effective way when order volumes expand significantly. Businesses that experience sudden bursts of growth often cannot keep up with the orders because they lack the capacity to automate the increased volume of work.

The shock that sales order process (SOP) systems experience in such cases are dramatic, instead of profits, increased sales volumes result in fulfillment errors, dropped orders, and insurmountable backlogs, which in turn place greater stresses as costs skyrocket and the net output slows to a trickle. The most efficient solutions integrate sales order process automation that support sustainable growth and reduces the pressure to increase staffing levels. Read more

Advocating for Order Processing Automation

Getting Consensus Among Key Stakeholders

Sales has long been taught to seek out the magical individual who can single handedly approve a deal at a company. However, if you have ever been in the position of vetting out a business solution, you are familiar with the reality that it is rarely a unilateral decision. Today, the average B2B purchasing decision involves 5.4 people.1 The fate of a project is often determined by a group of individuals — all with different roles, responsibilities, pain points (and oh-so-many conflicting opinions).

Reaching a decision regarding whether to implement an order processing automation solution is no different. The effects of poor order management are far reaching. There is a growing emphasis on things like supply chain execution, growth management and visibility related to inventory, regulatory compliance and customer satisfaction.

Here’s a quick overview on what order processing automation is … and what it isn’t (click image to enlarge): Read more