Invoices are processed in compliance with Spain’s public administration e-invoicing regulations.
Madison, WI — September 27, 2016 — Esker, a worldwide leader in document process automation solutions and pioneer in cloud computing, today announced it was selected by Schibsted Spain, a leader in digital media and online classified ads, to automate the delivery of its 300,000 annual customer invoices. Thanks to Esker’s accounts receivable automation solution, Schibsted Spain can now generate invoices in compliance with FACe, the Spanish public administration’s platform, as well as offer its customers a collaborative web portal. Read more
I listened to Customer Service Director Adrian Posteraro present how MEDRAD, Inc. won the Malcolm Baldridge National Quality Award in both 2003 and 2010. This prestigious award is the highest level of national recognition for performance excellence in the U.S. and the only formal recognition of both public and private U.S. organizations performance excellence given by the President of the United States.
Investments in people, process and technology (specifically for order processing) led MEDRAD to a 7.5% increase in customer satisfaction and enabled a 16% growth in revenue. What makes customer satisfactions just as important as revenue growth? Gartner predicts that customer experience is often the main determinant in which company wins a deal. Read more
Wine and headaches have always had an infamous relationship with each other. Anyone with a few evenings of overindulgence under their belt can surely attest to this.
However, wine-related headaches aren’t always so literal.
Take world renowned company J. García Carrión, for example. As the undisputed leader in Spain’s wine and juice market, García Carrión recently endured a number of metaphorical headaches relating to its order management process. Read more
Celebrating its 10-year milestone, EAUC 2016 will feature two days of breakout sessions and expert speakers focused on business process improvement
Madison, WI — September 13, 2016 — Esker, a worldwide leader in document process automation solutions and pioneer in cloud computing, today announced the start of the 2016 Esker Americas User Conference (EAUC), taking place at the Monona Terrace Convention Center® in Madison, Wisconsin, on Sept. 13-14, 2016. Read more
The terms “big business” and “small business” are often used in business conversations. You hear about how mom and pop businesses and large corporations are gaining big advantages with business process automation, rarely though do you hear much about the value of automation to the mid-size business. There seems to be a fairly logical reason for that — the government doesn’t define what companies do and don’t qualify to be mid-market. It’s generally described as ‘companies larger than small businesses but smaller than big businesses’. Well, that makes it as clear as mud. Read more
Manufacturing and distribution industries are intensively competitive. Projects geared toward reducing the cost of sales order processing while improving the customer experience will be never ending. There are many proven tools and emerging technologies; of course, each comes with varying degrees of cost, benefit, change and risk. Read more
Madison, WI — September 6, 2016 — Esker announced today it is working with the CARSO Group, a leading French player in the field of analytical services, to automate its accounts payable (AP) process. Implemented in just four months, Esker’s accounts payable automation solution has enabled CARSO to process its supplier invoices 50 percent faster, as well as increase service quality and invoice traceability. Their next goal is achieving 100 percent paperless operations. Read more
It’s back-to-school season and order processing class is in session! Kidding.
Although, when it comes to order management, many businesses have a lot to learn. Does yours?
Test your order processing efficiency by taking the quiz below and find out whether it passes with flying colors or falls flat — and what to do about it. Read more
After the most recent recession, we began to observe a change in the advice coming from some large Analyst firms. The phrase “cash is king” took on greater meaning. Buying organizations is now more likely to be encouraged to extend standard payment terms, as financial markets place value on seeing more cash reserves and longer Days Payable Outstanding (DPO). I bet you know a customer that has extended their terms … Read more