Kärcher Selects Esker to Automate Sales Order Processing and Standardize Customer Service

January 24, 2012 by Leave a Comment

Madison, WI – January 24, 2012 – Esker, a foremost authority in document process automation solutions, today announced the signing of a contract with Kärcher North America — a global leader in the production of consumer, commercial, and industrial cleaning equipment — to centralize customer service functionalities and automate fax processes with a single, cloud-based solution.

Of the 450 sales orders received daily — across all of Kärcher’s 12 distinguished product brands and seven North American locations — nearly 90 percent of them come in via fax. Since each fax is manually processed, and all Kärcher brands have independent customer service organizations, the visibility, efficiency and confidence in their paper-based method was low. In an effort to improve processes, optimize staff and simplify the customer service landscape, Kärcher sought a hosted solution that could easily integrate with their current SAP® system.

Read the full Press Release here.

Filed under Cloud Computing, Fax, Sales Order Processing, SAP

Esker Q4 2011 Sales Activity: A record fourth quarter

January 18, 2012 by Leave a Comment

Madison, WI – January 18, 2012

Growth continues at rapid pace in Q4

Esker Q4 2011 sales revenue increased 10% based on fixed and current exchange rates over a particularly strong Q4 2010. At over 10 million Euros, Esker experienced its most successful quarter since its establishment in 1985. Despite difficult market conditions, particularly in Europe, these excellent results are largely due to the success of Esker’s document process automation solutions (+15%) and its solid performance in the United States.

Read the full Press Release here.

Filed under Paper-Free

CAPSA Automates the Exchange of Strategic Information with Customers and Suppliers Thanks to Esker On-Demand Solutions

January 17, 2012 by Leave a Comment

Madison, WI – January 17, 2012 – Esker, the leader in document process automation solutions, announced today that it has been selected by Corporacion Alimentaria Penasanta, S.A. (CAPSA), a leading Spanish milk and dairy company, for its on-demand Fax Services for SAP® applications solution. In addition to managing the delivery and receipt of faxes in SAP applications, Esker technology also enables CAPSA to send Short Message Services (SMSes) containing critical milk analysis reports to over 1,500 dairy farmers directly from SAP applications.

Read the full Press Release here.

Filed under Fax, SAP

Human Capital

January 16, 2012 by Leave a Comment

- Contributed by Brian Erlien, Inside Account Executive, Esker

I read an interesting article from Tech Crunch about why Apple bought Anobit. 

The article states two main reasons:

  1. Because of the flash memory controllers produced by Anobit are used in Apple’s Products
  2. With this one acquisition Appled added 160 Chip Engineers (this represents about a 10% increase in Apple’s current Chip Engineering Department).

 Anyone that follows Apple knows that they have a ton of cash but, they don’t spend it foolishly. Read more of this post

Filed under Accounts Payable, Accounts Receivable, Paper-Free, Sales Order Processing

Check out these top trends for accounts payable in 2012

January 3, 2012 by Leave a Comment

I was reading through the latest issue of Financial Operations Matters and found this article” Are you ready for Lean AP?” which highlights some of the upcoming trends that are predicted for accounts payable automation in 2012.     Some of the more interesting parts of the article include: Read more of this post

Filed under Accounts Payable, Cloud Computing, Paper-Free

It Takes Two to E-invoice

December 16, 2011 by Leave a Comment

Anyone involved in business management has read about the benefits of electronic invoicing. However, actually adopting a solution can be a difficult process and often falls into the “nice to have” list of things that improve efficiencies. Why is this?

There are several reasons vendors wish to send their customers e-invoices (e.g., cost savings, process efficiencies, reduced environmental impact, etc.). Unfortunately, many customers do not welcome the e-format — some are reluctant to follow their vendors’ practices. In other cases, small companies, free-lancers and other businesses in unique sectors are simply not prepared to use the e-format. Additionally, e-invoices are not obligatory and cannot be imposed. In Spain, where e-invoicing regulation is among the strictest in the world, customers must give consent before receiving e-invoices from vendors, keeping the right to withdraw their decision at any time.

Read more of this post

Filed under Accounts Receivable

SAP Business ByDesign Selects Esker as its Integrated Online Postal Mail Service

December 13, 2011 by Leave a Comment

Esker, the leader in document process automation solutions, announced today that it has been selected by SAP AG as a solution partner to provide a complementary solution for SAP Business ByDesign. Esker’s solution for online postal mail services will integrate directly with SAP Business ByDesign, the comprehensive, fully integrated, on-demand business management solution dedicated to companies in the small and midsize enterprise (SME) market as well as to subsidiaries of large enterprises running SAP solutions. Customers will be able to securely submit their mail to any of the Esker worldwide production facilities where their document is printed, folded, stamped and put into the postal stream in less than 24 hours.

Read the full Press Release here.

Filed under Paper-Free, SAP

Protera Takes Integration to New Level with Fax Services for SAP® from Esker

December 12, 2011 by Leave a Comment

Madison, WI – December 12, 2011 – Esker, the international leader in document process automation solutions, today announced its partnership with Protera Technologies, a premier SAP® applications provider, to modernize customers’ faxing capabilities with an SAP-integrated, cloud-based solution.

As Protera was searching for a solution to automate all of their customers’ faxing requirements, NB Coatings, a Protera customer and the leader in the North American plastic automotive coatings market, was looking for a new fax service of their own. “NB Coatings came to us seeking a solution to their fax problems,” said Carl Lafoe, Global VP of Hosting and Application Services at Protera. “At the same time, we were exploring options for an SAP-integrated solution that could be implemented as part of our service portfolio to all our customers. Ideally, we wanted to address every need with one solution.”

Read the full Press Release here.

Filed under Accounts Receivable, Cloud Computing, Fax, SAP

Success Strategies for Automated Accounts Receivable Invoicing

December 7, 2011 by Leave a Comment

The Accounts Receivable Network Presents a Free Webinar

ATLANTA, GA, Dec 06, 2011 — The Accounts Receivable Network announces Success Strategies for Automated AR Invoicing for accounts receivable professionals. The topics to be addressed during this information-packed event include how to increase productivity, improve visibility, and what’s new in accounts receivable.

Read the full Press Release here.

Filed under Accounts Receivable

Network Services Simplifies IT Landscape via Automating AR Processes and Cloud Faxing from Esker

December 6, 2011 by Leave a Comment

Madison, WI – December 6, 2011 – Esker, the leader in document process automation solutions, announced today it has been selected by Network Services Company, an international, member-owned distribution network, to automate outbound mailing and faxing of purchase orders, invoices and accounts receivable statements. Integrated with Network Services’ newly adopted SAP® system, the Esker solution has streamlined processing of its 3,000+ documents per month to over 100 suppliers, customers and member-distributors.

Read the full Press Release here.

Filed under Accounts Receivable, Cloud Computing, Fax, SAP

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