Quiz: Does Your Order Management Make the Grade?

Efficient Order Management

It’s back-to-school season and order processing class is in session! Kidding.

Although, when it comes to order management, many businesses have a lot to learn. Does yours?

Test your order processing efficiency by taking the quiz below and find out whether it passes with flying colors or falls flat — and what to do about it.

Making the Grade: Efficient Order Management

  • What is your main method for processing orders?
    a. Manually
    b. Both manual and electronic processes
    c. With an automated solution
  • How many FTE employees do you have dedicated solely to processing orders?
    a. 1-2
    b. 3-5
    c. 5+
  • How many orders does your company receive per month?
    a. 0 to 2,000
    b. 2,001 to 5,000
    c. 5,000+
  • What is the average time it takes you to process an order?
    a. 0 to 3 mins.
    b. 4 to 6 mins.
    c. 7+ mins.
  • What is your average cost per order processed?
    a. $0-3
    b. $4-6
    c. $6+
  • Do you measure your order processing Key Performance Indicators?
    a. No
    b. Only a few
    c. Yes
  • On average, what percentage of your orders contain data entry errors?
    a. 0-10%
    b. 11-20%
    c. 20%+

Tally your score based on the following answer point values and discover what grade your order processing methods earn!

Answer point values:

0 points for “a”

1 point for “b”

2 points for “c”

0-4 points: F

It looks like your process could use a bit of improvement! Do your homework and find an automated solution that will optimize your order management and provide your business with important cost, time and productivity benefits. Better yet, get in touch with us!

5-9 points: C

Well…you passed. But with no flying colors. You’re on the right track to creating an efficient order processing operation, but could use some help bringing it full circle. Optimize every activity with an integrated solution that automates the entire order process from the reception of a customer order to its creation in the ERP/business application.

10-14 points: A

Look at you, overachiever! Your order processing is top-notch — just don’t let it get to your head. Continuous process evaluation and improvement is critical to maintaining efficient operations. Stay on top of business trends and best practices by attending webinars. Most importantly, keep up the good work!

Samantha Heavner

As Esker’s Creative Coordinator, Samantha both writes and designs marketing content aimed to educate and engage audiences on the benefits of automated business processes. Outside of work, you may catch her cheering on the Chicago Blackhawks, playing with with her dog or tackling a new DIY project.

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