National Customer Service Week Celebration Guide

National Customer Service Week Celebration Guide

You may know National Customer Service Week is celebrated on the first full business week of October on an annual basis.  But do you know the origins of this terrific event?

National Customer Service Week (NCSW) was established by the International Customer Service Association (ICSA) in 1984 and proclaimed a national event by the U.S. Congress in 1992. Then, on October 8th of 1992, President George H. Bush issued Presidential Proclamation #6485 proclaiming the first full week of October to be National Customer Service Week! The proclamation was the culmination of two years of persistent work and effort by ICSA members who, through letters and phone calls, contacted their congressional representatives urging support of National Customer Service Week.

Now, I don’t know what your plans are for celebrating NCSW this October 2nd through the 6th, but I am excited to be able to provide you with a copy of the ICSA’s Official 2017 National Customer Service Week Celebration Guide!  The guide is packed with celebration ideas, tools, and plans.  It also includes a brief history of NCSW and a copy of the original Presidential Proclamation!

I hope you take advantage of this opportunity and begin your plans to celebrate National Customer Service Week this October 2nd through 6th!

To get your free Guide, just click this link: NCSW Celebration Guide.  That link will take you to the ICSA website where you can request your copy of the Guide and it will be emailed to you immediately.

Colleen Reddy

As a Solutions Marketing Manager at Esker, Colleen understands exactly how the pains of manual processing and paper affect business professionals. Focusing on accounts payable, sales order processing and cloud faxing, Colleen brings tips and tricks on how to improve document processing and workflow in your company.

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One thought on “National Customer Service Week Celebration Guide

  1. NCSW is such a special week for all employees who work in a contact center, especially the frontline. Great article. Thanks.

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