Leader in document process automation solutions sees an increase in demand for cloud-based solutions
Madison, WI — April 4, 2017 — Esker, Inc., a worldwide leader in document process automation solutions and pioneer in cloud computing, recently announced that the company achieved record growth in 2016, fueled by an increased demand for cloud-based solutions, the changing regulatory environment overseas and the company’s commitment to consistently delivering innovative, comprehensive solutions ahead of the curve. Esker’s strategic acquisitions and partnerships have augmented its customer base and facilitated expansion into new regions.
“We are experiencing dynamic, sustainable growth across the board, but especially in cloud-based solutions, where we saw a 20 percent increase last year,” said Steve Smith, U.S. chief operations officer at Esker. “This represents 77 percent of total company sales revenue and validates the need for automation. Even better, we anticipate double-digit growth again in 2017.”
In order to accommodate such rapid growth while maintaining excellent customer service, Esker invested in additional staff. By late 2016, Esker outgrew its North American headquarters in Madison, relocating to new office space to accommodate new and anticipated future hires. Esker also opened its first U.S. satellite office in Denver, employing a sales team, sales engineer and director of field sales. The Denver office will accommodate a growing customer base in the Rocky Mountain and Pacific states, along with the western region of Canada, especially within the medical device, food production and semi-conductor industries.
Also late last year, Esker expanded its international footprint, beginning with a partnership with Santiago, Chile-based Gosocket Corporation, a leading provider of solutions related to electronic document exchanges with digital signatures, to bring more value to Latin American customers of both companies. Customers in this region can now meet evolving electronic invoicing (e-invoicing) mandates that vary by country. Esker and Gosocket Corporation are working together to bring a more comprehensive set of offerings to the Latin American region beginning this year.
“Esker’s expansion into the Latin American region created an opportunity for both companies,” said Sergio Chaverri, chief marketing officer at Gosocket Corporation. “By partnering with Esker our customers will have access to leading business solutions and Esker’s international customers will have the ability to meet any changing regulations seamlessly.”
Lastly, Esker also put in place its third data center in Singapore, offering its Asia-based customers the best possible response times. This new infrastructure was built on the Microsoft Azure cloud platform.
Esker is committed to regularly providing customers with new and improved offerings. One of the company’s most notable launches last year was Esker Anywhere, a mobile application that gives managers the ability to review, approve, and reject purchase requisitions and supplier invoices while out of the office. Esker also introduced solution integrations with Oracle JD Edwards EnterpriseOne enterprise resource planning (ERP) software and Oracle E-Business Suite, providing customers with greater operational process efficiency and productivity.
Following the 2015 acquisition of TermSync, Esker has now fully incorporated the solution into its accounts receivable (AR) automation platform, benefiting customers with strengthened reporting and analytics, faster collections and billing processes and decreasing costs. Esker’s new, comprehensive AR solution is designed to alleviate cash flow concerns for companies, especially as interest rates rise and customers demand extended terms. It also completes the order-to-cash (O2C) cycle, allowing Esker to offer customers an enhanced end-to-end solution for document process automation.