Esker Customers Explore Their Automation Solutions and Connect with Industry Peers at 2012 Esker Americas User Conference

April 23, 2012 by Leave a comment

Madison, WI, home to Esker U.S. headquarters, serves as a dynamic host city for Esker customers seeking to propel their automation solutions to the next level

Madison, WI – April 23, 2012 – Esker, a worldwide leader in document process automation solutions, today launched its 2012 Esker Americas User Conference (EAUC), a two-day event held on April 23-24 at the Monona Terrace Convention Center®, located on the shore of beautiful Lake Monona in downtown Madison, WI.

As the largest educational networking event of the year, EAUC 2012 offers Esker customers the opportunity to ask questions, examine their automation strategies, and share best practices for maximizing the Esker solution — all while enjoying the sights and sounds of one of America’s most lively and celebrated cities. This year’s format features a wide range of interactive and insightful events specifically designed to allow customers to:

  • Explore ways to automate multiple business processes with a single platform, along with best practices for optimizing the Esker DeliveryWare 6.0 and Esker on Demand solutions
  • Energize document process improvement efforts with hands-on lab time, breakout sessions and one-on-one consultations with Esker’s Professional Services Staff
  • Engage directly with Esker staff members, other customers, and third-party thought leaders for the latest trends and like-minded perspectives

Read the full Press Release here.

Filed under Paper-Free

Esker Q1 2012 Sales Activity: Double Digit Growth

April 18, 2012 by Leave a comment

 Q1 results in-line with record year 2011

Esker sales revenue showed strong improvements in Q1 2012 — increasing 15% based on a current exchange rate and 12% based on a fixed rate over a strong Q1 2011 (+13%). These excellent results can largely be attributed to the success of Esker’s document process automation solutions (+15%) and its solid performance in the U.S.

Continued momentum for cloud-based solutions

Esker on-demand solutions (FlyDoc and Esker on Demand) continue to grow at a steady rate (+21%), representing over half of the company’s activity this quarter (52%). As a result of defining its strategic positioning already in 2005, Esker was one of the first software vendors to successfully incorporate cloud computing into its solutions.

Read the full Press Release here.

Filed under Paper-Free

Esker 2011 Annual Results: Strategic positioning and cloud-based solutions power a record year of revenue and profitability for Esker

March 26, 2012 by Leave a comment

Most successful year in company history

In 2011, the success of its document process automation solutions helped propel Esker to the best performance in company history. Sales revenue for FY 2011 reached 36.3 million euros, which was a 13% increase over 2010 based on a fixed exchange rate (11% based on a current exchange rate). For the second consecutive year, operating profits nearly doubled reaching 3.8 million euros, while the net results increased sharply to 2.64 million euros (+40%).

 Based on its economic model and continued success of its solutions, Esker is preparing for a strong 2012 as well, with expectations of a double-digit increase in sales revenue and substantial growth in company profits.

Read the full Press Release here.

Filed under Paper-Free

What’s Slower Than a Snail?

March 19, 2012 by Leave a comment

The U.S. Postal Service is currently executing cost-cutting measures that include closing or consolidation of more than 220 mail processing plants and decreasing the expected delivery time on first class mail to two-to-three days.

So what’s the big deal for businesses?  Well, when you consider that at least 50% of invoices are still sent using physical mail, slowing that delivery can have a huge, cumulative impact on companies’ ability to collect cash and control DSO.  In an article in the April issue of CFO & Controller Alert, REL Consultants estimates that you’ll wind up with an additional 2-4 days in your collections cycle.  And, an article by David M. Katz in CFO.com, highlights the additional impact these mail delays will have on working capital.  Just Google it and you’ll find plenty more on the topic.

Feeling anything yet?  Well, if you’re a Finance Executive and your A/R and A/P departments are manually shuffling paper invoices, you should be looking for ways to mitigate the impacts coming your way.  Read more of this post

Filed under Accounts Payable, Accounts Receivable, Paper-Free

Still Hiring the Same Old Way?

March 19, 2012 by Leave a comment

Sifting through piles of résumés is tedious, inefficient, and expensive. The cloud may offer an opportunity for real process improvement.

In the latest Duke University/CFO Global Business Outlook survey, more than a quarter of the responding CFOs said they increased accounting staff in the past two years. In fact, the biggest growth in jobs right now seems to be occurring in the professional and business-services sector. But chances are the majority of those organizations are still hiring the old-fashioned way: posting openings and sifting through piles of résumés.

For Esker, a French-based, publicly traded document-automation company that has gone from 220 full-time employees to 280 in the past two years, that process of reviewing résumés, commenting on them, and ranking candidates was rendered even more time-consuming: everything ultimately needed to be shared with headquarters in Lyons before a hire could be made. Because hiring is a paper-based, standardized (yet critical) business process, Esker managing director and U.S. COO Steve Smith figured it was ripe for automation and began thinking about building a tool to do just that. After all, Esker is in the business of automating document processing. Why not digitize all those résumés to make them searchable by the skills Esker was looking for?

Read the full story of how Esker has Quit Paper within our hiring process.

Filed under Cloud Computing, Paper-Free

Esker Highlights Single Platform for Integrated Invoice Automation at Financials 2012 event

March 13, 2012 by Leave a comment

Las Vegas, NV (March 13, 2012) – Esker, document process automation solutions leader and an SAP® software solution partner, is a Platinum Sponsor of the SAP-SAPinsider Financials 2012 conference, occurring today through March 16 at the MGM Grand Hotel & Casino in Las Vegas, Nevada.

At booth #700 in the Financials 2012 exhibit hall, Esker will showcase how its automation platform with SAP-certified integration can be leveraged to unify each piece of an organization’s document process improvement efforts — from paper-free accounts payable invoice processing and 100% electronic accounts receivable invoice delivery to automated order processing and any other documents in the cash conversion cycle. Attendees will recognize the Esker booth by its puzzle theme and “All the Pieces, One Integrated Platform” message.

Read the full Press Release here.

Filed under Accounts Payable, Accounts Receivable, Paper-Free, SAP

How CFOs Can Better Focus on High Value Tasks

February 21, 2012 by Leave a comment

Document process automation allows Chief Financial Officers (CFOs) to significantly reduce operational costs and focus resources on higher value tasks, says Christophe DuMonet, Managing Director, Esker Australia Pty Ltd. It eliminates manual, tedious, repetitive, low value activities, he adds.

From a sponsor company at the upcoming marcus evans CFO Summit 2012, in the Gold Coast, Queensland, Australia, 4 – 6 March, DuMonet highlights the value of document process automation for CFOs.

Read the full article here.

Filed under Accounts Payable, Accounts Receivable, Paper-Free

Automate your fax and email orders. You know you want to…

February 8, 2012 by Leave a comment

You know that sales orders coming in through fax and email are a pain. You have to find them, print them, figure out what they are, manually key in order data, and file them somewhere. Then, hope you can find them again if the customer happens to call in to check on the status, or worse, complain that they didn’t received their order or received it incorrectly. But what you may not know is that there’s an easy fix!

The cure is sales order automation. A solution that makes every order electronic, increases order visibility so you know who’s doing what with each order, and cuts order processing cost and time by at least 40% is out there. Even better, this solution is affordable, scalable, and can automate invoices and other documents as well.

Join Esker for a live webinar, “Automating Fax and Email Orders without Breaking the Bank” on February 16th at 1:00pm CDT to learn more about taking the pain out of fax and email orders. You’ll learn about the benefits of order automation and hear about our customers who have realized great gains in customer satisfaction, employee productivity and cost savings as a result.

To attend the webinar, register here: http://www.esker.com/feb16webinar

Filed under Paper-Free, Sales Order Processing

The Headcount Balancing Act

January 27, 2012 by Leave a comment

In a bad economy, how do you justify having the staff you have? That’s one of the issues facing customer service management today. Orders are still coming in, and those orders still need to be processed, but the orders are for much lower amounts, therefore the impact to the bottom line is much less. And, to make things trickier, the order volume is actually growing for several companies as their customers are placing orders more often, but for less dollar amounts tied to each order. So the time and effort involved in processing orders is more, which impacts everything from first-call resolution, to customer satisfaction, to workload balance and order accuracy – but the revenue growth is less, affecting the ability to justify hiring additional staff to deal with the increased volumes.

This headcount balancing act is not an easy one. Making sure you have the right number of customer service reps processing orders to not have downtime or overload is a science. Luckily, our customers have figured out that adding order automation to the equation makes things in the customer service world a lot better. With an automation solution, management is able to have visibility into order volumes, therefore being able to better forecast and measure workload, and it also frees up the customer service reps from manually entering order data and shuffling around paper to focusing on what is most important: the customer.

Learn more at www.esker.com.

Filed under Paper-Free, Sales Order Processing

Esker Q4 2011 Sales Activity: A record fourth quarter

January 18, 2012 by Leave a comment

Madison, WI – January 18, 2012

Growth continues at rapid pace in Q4

Esker Q4 2011 sales revenue increased 10% based on fixed and current exchange rates over a particularly strong Q4 2010. At over 10 million Euros, Esker experienced its most successful quarter since its establishment in 1985. Despite difficult market conditions, particularly in Europe, these excellent results are largely due to the success of Esker’s document process automation solutions (+15%) and its solid performance in the United States.

Read the full Press Release here.

Filed under Paper-Free

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