Pentair, Inc. Expands Use of Esker DeliveryWare to Automate AP and Sales Order Processing

March 19, 2012 by Leave a comment

Madison, WI – March 19, 2012 – Esker, the leader in document process automation solutions, today announced that Pentair, Inc., a leading global provider of water movement, treatment and storage products and systems, has deployed Esker DeliveryWare to automate the processing of supplier invoices and sales orders into its SAP® system. These new solutions build on the success of Pentair’s implementation of Esker DeliveryWare to automate delivery of purchase orders and other documents out of its SAP system using the Fax on Demand cloud service from Esker.

After first implementing Esker DeliveryWare several years ago to address recurring problems with the aging fax server system it was using for outbound delivery of supply chain documents and marketing communications, Pentair has leveraged Esker DeliveryWare to automate processing of inbound accounts payable and sales order documents. As a result, the company has seen significant gains in productivity, visibility and overall process improvement.

Read the full Press Release here.

Filed under Accounts Payable, Cloud Computing, Fax, Sales Order Processing, SAP

Kärcher Selects Esker to Automate Sales Order Processing and Standardize Customer Service

January 24, 2012 by Leave a comment

Madison, WI – January 24, 2012 – Esker, a foremost authority in document process automation solutions, today announced the signing of a contract with Kärcher North America — a global leader in the production of consumer, commercial, and industrial cleaning equipment — to centralize customer service functionalities and automate fax processes with a single, cloud-based solution.

Of the 450 sales orders received daily — across all of Kärcher’s 12 distinguished product brands and seven North American locations — nearly 90 percent of them come in via fax. Since each fax is manually processed, and all Kärcher brands have independent customer service organizations, the visibility, efficiency and confidence in their paper-based method was low. In an effort to improve processes, optimize staff and simplify the customer service landscape, Kärcher sought a hosted solution that could easily integrate with their current SAP® system.

Read the full Press Release here.

Filed under Cloud Computing, Fax, Sales Order Processing, SAP

CAPSA Automates the Exchange of Strategic Information with Customers and Suppliers Thanks to Esker On-Demand Solutions

January 17, 2012 by Leave a comment

Madison, WI – January 17, 2012 – Esker, the leader in document process automation solutions, announced today that it has been selected by Corporacion Alimentaria Penasanta, S.A. (CAPSA), a leading Spanish milk and dairy company, for its on-demand Fax Services for SAP® applications solution. In addition to managing the delivery and receipt of faxes in SAP applications, Esker technology also enables CAPSA to send Short Message Services (SMSes) containing critical milk analysis reports to over 1,500 dairy farmers directly from SAP applications.

Read the full Press Release here.

Filed under Fax, SAP

Protera Takes Integration to New Level with Fax Services for SAP® from Esker

December 12, 2011 by Leave a comment

Madison, WI – December 12, 2011 – Esker, the international leader in document process automation solutions, today announced its partnership with Protera Technologies, a premier SAP® applications provider, to modernize customers’ faxing capabilities with an SAP-integrated, cloud-based solution.

As Protera was searching for a solution to automate all of their customers’ faxing requirements, NB Coatings, a Protera customer and the leader in the North American plastic automotive coatings market, was looking for a new fax service of their own. “NB Coatings came to us seeking a solution to their fax problems,” said Carl Lafoe, Global VP of Hosting and Application Services at Protera. “At the same time, we were exploring options for an SAP-integrated solution that could be implemented as part of our service portfolio to all our customers. Ideally, we wanted to address every need with one solution.”

Read the full Press Release here.

Filed under Accounts Receivable, Cloud Computing, Fax, SAP

Network Services Simplifies IT Landscape via Automating AR Processes and Cloud Faxing from Esker

December 6, 2011 by Leave a comment

Madison, WI – December 6, 2011 – Esker, the leader in document process automation solutions, announced today it has been selected by Network Services Company, an international, member-owned distribution network, to automate outbound mailing and faxing of purchase orders, invoices and accounts receivable statements. Integrated with Network Services’ newly adopted SAP® system, the Esker solution has streamlined processing of its 3,000+ documents per month to over 100 suppliers, customers and member-distributors.

Read the full Press Release here.

Filed under Accounts Receivable, Cloud Computing, Fax, SAP

eSlip Poised to Prosper Globally Utilizing the Esker International Mail Solution

December 5, 2011 by Leave a comment

Madison, WI – December 5, 2011 – Esker, a global authority in document process automation solutions, today announced it has been selected by eSlip — an international startup company that allows customers to manage their estimates, invoices, expenses and timesheets — to increase capabilities and efficiencies for international mail, fax and email delivery through their comprehensive online accounting solution. 

When eSlip launched in France approximately one year ago, a primary goal was to distinguish themselves from everyone else. “A lot of the companies we work with don’t necessarily have an accounting department to effectively manage their workflow,” said Louis Le Coeur, President of eSlip. “We built eSlip as a simple, web-based application that essentially does a company’s accounting for them.”

Read the full Press Release here.

Filed under Accounts Receivable, Fax

Sodexo Optimizes Order Processing from over 800 Restaurants with Esker

October 25, 2011 by Leave a comment

Madison, WI – October 25, 2011 – Esker, the leader in document process automation solutions, today announced that Sodexo, a pioneer in Quality of Daily Life Solutions, has selected Esker to automate and outsource the faxing of food orders from 800 of its locations in France — more than 25,000 faxes per month. The Esker solution enables Sodexo to reliably streamline and optimize the sending and tracking of food orders — two critical processes for its restaurants.

Read the full Press Release here.

Filed under Cloud Computing, Fax, Sales Order Processing

All you need is one.

October 10, 2011 by Leave a comment

During the busy fall trade show season, we got the chance to speak with many SAP users at SAP TechEd in September and the SAP World Tour stop in Chicago last week. Attendees at both conferences were looking for ways to increase the ROI on their SAP investment, simplify their SAP landscape and bring automation to document processes that are still manual and paper-based.

We talked to attendees about the value of investing in one solution for all their automation needs: from inbound processes like Accounts Payable and Sales Order Processing, to sending out AR invoices and purchase orders. Cloud faxing integrated with SAP was another hot topic of interest – especially for IT professionals looking to replace high-maintenance, expensive fax servers and those looking to reduce infrastructure costs by moving faxing to the cloud.

For more information about the benefits of investing in one single solution to Quit Paper in any document process, check out our latest white paper at: www.esker.com/automateitallforsap

And, for those attending the SAP World Tours in NYC and San Francisco – stop by our booth to talk to us in person!

Filed under Accounts Payable, Accounts Receivable, Cloud Computing, Fax, Paper-Free, Sales Order Processing, SAP

Automating Fax and Email Orders: It’s Worth it!

August 10, 2011 by Leave a comment

Companies have come to understand the day-to-day pain of inbound fax orders. They know manual processing causes errors that drive up costs — not only the hard costs of productivity that can be quantified, but also the soft costs of low customer satisfaction and lost customers. They realize EDI is not the answer for everyone and there are limits to what Optical Character Recognition (OCR) and templates can do. But no business these days is about to refuse an order, and many end up accumulating numerous tools and technologies to process orders received by fax. 

So what do you do?  Read more of this post

Filed under Cloud Computing, Fax, Paper-Free, Sales Order Processing

Why fax is better in the cloud

June 29, 2011 by 3 Comments

If your company sends and receives business documents via fax, you’ve probably heard about fax as a cloud service. But what is cloud faxing and why should you consider it? Read more of this post

Filed under Cloud Computing, Fax, SAP

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