International Companies Cuts Customer Invoicing Costs in Half with Esker on Demand Automation

Food ingredient industry leader supports efforts to go green with electronic invoicing service

Madison, WI – April 2, 2012 – Esker, the leader in document process automation solutions, today announced that International Companies, the corporate umbrella for four leaders in the food ingredient industry, has successfully implemented an Esker on Demand solution to automate the processing and delivery of customer invoices. The Esker solution integrates with International Companies’ ERP system and leverages Esker production facilities to eliminate the need for manual mail processing while facilitating customer adoption of electronic invoicing.

Read the full Press Release here.

Still Hiring the Same Old Way?

Sifting through piles of résumés is tedious, inefficient, and expensive. The cloud may offer an opportunity for real process improvement.

In the latest Duke University/CFO Global Business Outlook survey, more than a quarter of the responding CFOs said they increased accounting staff in the past two years. In fact, the biggest growth in jobs right now seems to be occurring in the professional and business-services sector. But chances are the majority of those organizations are still hiring the old-fashioned way: posting openings and sifting through piles of résumés.

For Esker, a French-based, publicly traded document-automation company that has gone from 220 full-time employees to 280 in the past two years, that process of reviewing résumés, commenting on them, and ranking candidates was rendered even more time-consuming: everything ultimately needed to be shared with headquarters in Lyons before a hire could be made. Because hiring is a paper-based, standardized (yet critical) business process, Esker managing director and U.S. COO Steve Smith figured it was ripe for automation and began thinking about building a tool to do just that. After all, Esker is in the business of automating document processing. Why not digitize all those résumés to make them searchable by the skills Esker was looking for?

Read the full story of how Esker has Quit Paper within our hiring process.

Pentair, Inc. Expands Use of Esker DeliveryWare to Automate AP and Sales Order Processing

Madison, WI – March 19, 2012 – Esker, the leader in document process automation solutions, today announced that Pentair, Inc., a leading global provider of water movement, treatment and storage products and systems, has deployed Esker DeliveryWare to automate the processing of supplier invoices and sales orders into its SAP® system. These new solutions build on the success of Pentair’s implementation of Esker DeliveryWare to automate delivery of purchase orders and other documents out of its SAP system using the Fax on Demand cloud service from Esker.

After first implementing Esker DeliveryWare several years ago to address recurring problems with the aging fax server system it was using for outbound delivery of supply chain documents and marketing communications, Pentair has leveraged Esker DeliveryWare to automate processing of inbound accounts payable and sales order documents. As a result, the company has seen significant gains in productivity, visibility and overall process improvement.

Read the full Press Release here.

Kärcher Selects Esker to Automate Sales Order Processing and Standardize Customer Service

Madison, WI – January 24, 2012 Esker, a foremost authority in document process automation solutions, today announced the signing of a contract with Kärcher North America — a global leader in the production of consumer, commercial, and industrial cleaning equipment — to centralize customer service functionalities and automate fax processes with a single, cloud-based solution.

Of the 450 sales orders received daily — across all of Kärcher’s 12 distinguished product brands and seven North American locations — nearly 90 percent of them come in via fax. Since each fax is manually processed, and all Kärcher brands have independent customer service organizations, the visibility, efficiency and confidence in their paper-based method was low. In an effort to improve processes, optimize staff and simplify the customer service landscape, Kärcher sought a hosted solution that could easily integrate with their current SAP® system.

Read the full Press Release here.

Check out these top trends for accounts payable in 2012

I was reading through the latest issue of Financial Operations Matters and found this article” Are you ready for Lean AP?” which highlights some of the upcoming trends that are predicted for accounts payable automation in 2012.     Some of the more interesting parts of the article include: Read more of this post

Protera Takes Integration to New Level with Fax Services for SAP® from Esker

Madison, WI – December 12, 2011 – Esker, the international leader in document process automation solutions, today announced its partnership with Protera Technologies, a premier SAP® applications provider, to modernize customers’ faxing capabilities with an SAP-integrated, cloud-based solution.

As Protera was searching for a solution to automate all of their customers’ faxing requirements, NB Coatings, a Protera customer and the leader in the North American plastic automotive coatings market, was looking for a new fax service of their own. “NB Coatings came to us seeking a solution to their fax problems,” said Carl Lafoe, Global VP of Hosting and Application Services at Protera. “At the same time, we were exploring options for an SAP-integrated solution that could be implemented as part of our service portfolio to all our customers. Ideally, we wanted to address every need with one solution.”

Read the full Press Release here.

Network Services Simplifies IT Landscape via Automating AR Processes and Cloud Faxing from Esker

Madison, WI – December 6, 2011 Esker, the leader in document process automation solutions, announced today it has been selected by Network Services Company, an international, member-owned distribution network, to automate outbound mailing and faxing of purchase orders, invoices and accounts receivable statements. Integrated with Network Services’ newly adopted SAP® system, the Esker solution has streamlined processing of its 3,000+ documents per month to over 100 suppliers, customers and member-distributors.

Read the full Press Release here.

What are the benefits of setting up workflow outside the ERP?

Have an Accounts Payable automation project initiative?  Before you get knee-deep in the vendor evaluation process, make sure you consider the option of using a solution that handles workflow outside your ERP solution.   Why you ask?  Well, even though you might think it’s good to keep the workflow inside your ERP, there are some benefits to actually having workflow take place outside the system. Read more of this post

Esker Receives Safe Harbor Certification

Madison, WI – October 31, 2011 – Esker, the leader in document process automation solutions, announced today that it is among a select group of organizations that have attained the U.S. Department of Commerce Safe Harbor Certification for its on-demand document process automation platform. The Safe Harbor provides a framework and legal protection allowing for the safe transfer of personal data from European countries to the U.S. By certifying to the Safe Harbor, companies assure that European Union (EU) organizations are aware that the business provides adequate privacy protection as required by the EU Directive on Data Protection.

Read the full Press Release here.

Five Questions to Ask When Defining the Scope of your Accounts Receivable Automation Project

Five Questions to Ask When Defining the Scope of your Accounts Receivable Automation Project

Looking to automate your Accounts Receivable invoicing process?  Before you start looking at vendors, it’s a good idea to take a look at your process and map out exactly what sort of needs you need to address.   So many times, companies know they need to automate customer invoicing, but don’t get into the details of exactly what they need until they’re knee-deep in with a vendor.   Sometimes, this can mean they end up selecting a vendor that doesn’t fully meet their invoicing needs.

To avoid this situation happening to your company, here are a few questions you can use to scope out your current customer invoicing process and determine exactly what sort of Accounts Receivable automation solution your company truly needs. Read more of this post

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