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Posts by Jon Seaman

Accounts Receivable & Sales: The Great Divide

Screen-Shot-2016-08-26-at-11.11.12-AM-1024x440Although separate business functions, the Sales and AR departments would have a difficult time existing without each other. Even though they work hand-in-hand, it appears at times they’re in competition rather than cahoots…”frenemies” that are ultimately working towards the same goal. Read more

Doing it Right: Blockbuster Movie Sequels and Software

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As the summer months quickly approach, usually that means a couple things…warm weather and the blockbuster summer movie season. It is only a few weeks into summer solstice, and we have already seen several sequels being advertised to enter into the box office. Movie sequels have proven to be popular for many years, and I admit that some of my favorite movies happen to be sequels. This summer promises the sequels to many all-time favorites such as:

  • X-Men
  • Spiderman
  • 21 Jump Street
  • Planet of the Apes
  • Sin City
  • The Expendables

And I already have my eye on a few sequels due to release around the holiday season—Horrible Bosses, Hot Tub Time Machine and Dumb and Dumber.

How to Create a Solid Sequel

This trend got me thinking as to why there are so many sequels. First of all, they make a lot of money for the studios, and secondly (and most importantly), it gives the public what they want—which is essentially more of something they really enjoyed the first time around. The original movies do a great job of setting a solid base with creating a good storyline and introducing the public to the characters. Throughout the original, you become familiar with the characters and at the end, if done well, you are left wanting to see more.  This concept is no different than your favorite television show, which is why you watch week-after-week.  Read more

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What I learned working for Walt Disney World

Learn more about Jon Seaman.

Back in the summer of 2000, I embarked on a once in a lifetime adventure, working for Walt Disney World down in Orlando, Florida. I was finishing up my junior year in college and was fortunate enough to be chosen to spend my summer break working at the Happiest Place on Earth!! I had never been to Walt Disney World prior to that summer and was looking forward to learning as much as I could about their wonderful theme parks, hotels, stores, etc. I was also looking forward to learning how their business operates and why people come back and visit year-after-year. Upon looking back on my time there, there were a few special things they did that stuck out and those are:

disney - world - customer - service

Jon sporting a smile with Chip!

  1. Training
  2. Operations
  3. Customer Service

Training and Rules:

The first thing I noticed which sets Disney apart is their fantastic training program. I was chosen to work in a retail shop on Main Street USA in the Magic Kingdom. The first day I arrived for work, there was an orientation for the new hires, where a team leader walked us around the park and gave us the history of the park and taught us about where we going to be spending the next three months. They then had us go through a week of training. Here, we attended multiple classes learning everything from how to take payments, how to treat the guests (I will get to this later) and even how to point directions correctly (Disney way: two finger point). I was then given a training mentor, who showed me the ropes on everything from how to get to work, getting my costume for the day and how to find my way around their internal tunnel. Read more

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“A Goal without a Plan is a Wish.”

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“A goal without a plan is a wish.  What’s your plan?  It’s on you, because you have to do all the work.”

That is a quote from former NFL star and New York Jets Head Coach and current ESPN NFL commentator, Herman Edwards. That pretty much sums up whether or not an individual is successful in no matter what they do–whether it be in your personal life or business life.

I’d like to rewind back a few years ago to an event which highlighted this concept for me, whereplanning was necessary and the result was a grand slam. I am a huge fan of movies and am a big collector of autographs. When I was 12 years old, my dad gave me a Detroit Lions jacket, which is an exact replica of the one that Eddie Murphy wore in Beverly Hills Cop 2 (one of my favorite movies of all time). To this day, I remember telling my classmates at the time that someday I would get this jacket signed by Murphy himself.

Now, fast forward to about two and half years ago. I read that a new movie that Murphy was starring in and producing, Tower Heist, was coming out and that the premiere was in New York City. I knew this was my opportunity to get that signature I had always coveted, but I knew that I had to start planning on how to go about making that autograph happen. Once I learned of the premiere, I booked my flight and hotel and began making plans for the long weekend trip to NYC.

Read more

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Making Trades in Baseball—and to the Cloud

cloud - cloud computing - automation

Move your processes to the cloud.

Written by Jon Seaman.

I am a big fan of Major League Baseball and a couple of my favorite teams are the Milwaukee Brewers and Chicago White Sox.  Both teams are having tough years this year, and with the trade deadline approaching, I am reminiscing about better times in their history.  Back in 2008, the Brewers were a good team, but lacked a solid starting pitcher to get them over the hump.  In 2005, the White Sox were a team in need of changes as well.  They had four consecutive seasons in second place and did not seem to be destined for anything great. Both teams made the following moves:

 The Trades Began

–          The Milwaukee Brewers acquired an ace starting pitcher.  This was accomplished by getting coveted left handed pitcher CC Sabathia via a trade with the Cleveland Indians.

–          The Chicago White Sox went out and traded for many multi-talented players.  They traded away many fan favorite players, but received players who were fast, could make contact and help them score more runs on a consistent basis.

So what happened…? Read more

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