Accounts Payable Analytics: How Companies Measure & Report on KPIs

accounts-payable-analyticsIn the 2011 movie Moneyball, Brad Pitt plays Billy Beane, real-life General Manager of the Oakland Athletics, a small-market Major League Baseball (MLB) franchise.

The movie — based on the book of the same name — follows Beane’s revolutionary use of “sabermetrics” to assemble a team that could compete with richer ball clubs, despite operating with a significantly lower payroll.

Call it David’s plan to topple Goliath.

Rather than rely on the handful of archaic statistics used by baseball traditionalists for decades, Beane took a more nuanced and analytical approach to gauging player performance — finding value where no one before him had thought to look.

What does all this have to do with accounts payable (AP), you ask?

Based on recent survey results, it seems that the world of AP invoicing could learn some valuable lessons on analytics from the world of sports.

The Current State of Accounts Payable Analytics

Undoubtedly, a lot of cash-strapped companies already feel as though they’ve done everything in their power to minimize costs and maximize efficiency (e.g., reducing staff, adopting lean practices, implementing e-invoicing tools, etc.).

This may be true to some extent, but results from a new study by the Institute of Finance & Management, Visibility Into the Accounts Payable Process, indicate there’s still value being left on the table. The survey, which received 129 respondents, found that most AP departments continue to use antiquated tools and techniques to track their key performance indicators (KPIs).

Some of the more eyebrow-raising results of the study include:

  • Out of the AP professionals who responded, a whopping 66% said they track KPIs using Excel spreadsheets, while more than one-quarter rely on whiteboards, checklists and email trails.
  • Over 41% of respondents have no plans to implement a dashboard tool at this time.
  • Nearly 18% of respondents cited resistance to changing established processes as one of the main barriers to deploying new software solutions, while 14% cited cultural unwillingness to test new software.

Outdated strategies. Lack of forward thinking. Resistance to change. Sound familiar?

Much like the pre-Billy Bean era of MLB, a lot of AP decision-makers are clinging to intuition and old-school ways of thinking. In other words, they simply don’t know what they don’t know — and it’s dulling their competitive edge.

Why AP Dashboards Are a Game-Changer

Just like the use of statistics in baseball, the use of KPIs in AP is an effective way to measure performance and take “gut feeling” out of important decision-making processes. But doing it right means using the right tools.

Increasingly, it’s becoming clear that AP dashboards might just be the ideal, complementary tool to make every action smarter and more strategic.

Dashboards allow users to view, organize and manage actionable metrics directly from an easy-to-use interface. Not only do they provide visibility into what’s happening, they also answer the ever-important question, “What’s going to happen?”

Here are just a few examples of the valuable insight each user has access to:

  • accounts-payable-analytics-dashboardCFO
    • Organization spend overview
    • AP cash flow
    • AP process metrics
    • DPO
  • AP Managers
    • Visibility over spend
    • Spend by category, volume and supplier
    • Accrual reporting
    • Payment KPIs
    • Process efficiency
  • Cost center owner/LOB manager
    • Requests pending approval
    • Budget control and forecasts
    • Spend analysis and trend

Let’s face it. Your AP department isn’t as exciting as a MLB team, and no one is ever going to make a movie about AP analytics. But if Billy Beane’s story teaches us anything, it’s that it pays challenge the status quo and re-examine established practices. After all, gaining a competitive edge has never been a spectator sport.

Want to learn more about measuring and reporting on accounts payable analytics? Download the new eBook, 5 Accounts Payable KPIs Worth Tracking, and discover how to maximize results with real-time analytics and dashboards.

Dan Rogney

As Esker’s Senior Copywriter, Dan plays a central role in creating thought-provoking marketing content designed to educate and engage audiences on the benefits of document process automation. When he’s not writing, you’re likely to find him poring over a good book, shamelessly playing with his daughter’s toys, or Googling the best ways to remove cat hair from clothing.

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One thought on “Accounts Payable Analytics: How Companies Measure & Report on KPIs

  1. Thank you for following along with The Esker Blog. I checked in with Ari, your rep, who said he spoke with you regarding this matter. If you have any other questions, feel free to reach out!

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