Millennials and the 2016 Microsoft Dynamics Summit

microsoft dynamics summit

Hello from the 2016 Microsoft Dynamics Summit! There’s nothing better than meeting with motivated finance, operations and IT folks from some of the best Microsoft Dynamics user groups in the country —  AXUG, NAVUG, GPUG, and CRMUG. Thousands of people have been immersed in learning and networking with their peers in Tampa this week. What a great opportunity to chat about 2017 goals and leveraging current Microsoft investments by adding document process automation.

A couple things that stood out to me at the Microsoft Dynamics Summit:

  • A lot of younger attendees
  • All the energy and enthusiasm around projects slated for 2017

Singling out the age of attendees could be a generalization for an event this large, but I quickly recognized that many of the attendees visiting the Esker booth have been young and enthusiastic. They’ve been engaged and truly wanting to learn more about document process automation and how to make cumbersome business processes they’re involved with more efficient. Some confessed they were sent to the show by their bosses with a directive to scout out the latest and greatest, yet, they were still genuinely interested in improving their own day-to-day.

Millennials currently account for the largest percentage of the American workforce. However, in my experience, they’re not often found in back-office positions, such as accounts payable, purchasing, or accounts receivable, and harder and harder to find in customer service positions — fueling the “entitlement” reputation. I’m okay with people making assumptions about what they think I’m like, as I’m sure the Millennials are too, but what Gen X-ers like myself tend to forget is that most Millennials have been exposed to technology of various sorts since birth and have grown up within the digital world, adapting constantly to change. They don’t view advances in technology as something they would choose not to learn or as a replacement for their skills, as colleagues in my generation sometimes do.

Microsoft Dynamics Summit has been a good reminder that both Millennials and other generations have a role to play in addressing the challenges posed when technology, such as Microsoft Dynamics GP, NAV, AX and CRM impact so many within an organization. Finding those opportunities to help Millennials channel their significant technological expertise in a way that improves workplace effectiveness, such as business processing automation could add value from your Millennial workforce and result in a more fulfilled employee.

Summit continues through tomorrow afternoon. Please stop by booth #127 in the Expo Hall and see us!

Diana Eagen

Diana Eagen joined Esker in February 2012. As Sales Director, she has responsibility for sales and customer development for Esker US. Diana has 20 years of experience working for various software companies, and specializes in solving business problems utilizing cloud based, software-as-a-service solutions.

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